Privacy Policy Apollo Art & Antiques

Who we are

Apollo Art & Antiques is an online antiques business based in The Netherlands, registered at the Dutch Chamber of Commerce (KvK) with KvK number 76780899 and tax number NL860790071B01.

We can be contacted via email at info@apolloartantiques.nl.
Our correspondence address is: Afrikaring 133, 3823 CJ Amersfoort, The Netherlands.
Our website address is: https://apolloartantiques.nl/

What personal data we collect and why we collect it

While you visit our site, we’ll track:
– Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
– Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.
– Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
– Send you information about your account and order.
– Respond to your requests, including refunds and complaints.
– Process payments and prevent fraud.
– Set up your account for our store.
– Comply with any legal obligations we have, such as calculating taxes.
– Improve our store offerings.
– Send you marketing messages, if you choose to receive them.
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

Any information entered by you in a contact form will be stored by us in order to allow us to answer your questions and follow up on them.

We will also store comments or reviews, if you choose to leave them.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Cookies

When you are using our website, a bar will appear where you will be informed that we use cookies and we refer to this Privay Policy for more details about our use of cookies. By clicking OK or continuing to use our website you agree with the use of cookies.

We use technologies, such as cookies, to adjust content and advertising, to provide social media functions and to analyze the traffic on the website. We also share information about your use of our website with our trusted social media, advertising and analysis partners. For more information see the paragraph “Who we share our data with“.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Where we send your data

Our website and the data it contains is hosted in the EU and governed by the European data protection laws.

Who we share your data with

We share information with third parties who help us provide our orders and store services to you, keep our web site and your data safe and help us to improve our website and product offerings.

Spam filtering

We use Google reCAPTCHA to filter spam messages to our website. For this purpose we have implemented the invisible reCAPTCHA on our website. The use of this is subject to the Google Privacy Policy and Terms of Use.

Payments

We accept payments through our payment provider Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy for more information.

Email newsletters

We use the services of SendinBlue to send email newsletters to users who have subscribed to receive these newsletters. SendinBlue stores your data on servers located in the European Union. Read their statement about their data storage location. Please see the SendinBlue Privacy Policy for more information.

Google Analytics

We use Google Analytics cookies and have concluded a processing agreement with Google. For your privacy, we mask the last octet of the IP address (anonymization) and we have disabled the data sharing options via Google Analytics. Furthermore, we do not use other Google services in combination with the Google Analytics cookies. The use of these Google services is subject to the Google Privacy Policy and Terms of Use.

Facebook

We use technologies, such as Facebook Pixel and cookies, to adjust content and advertising, to provide social media functions and to analyze the traffic on the website. We also share information about your use of our website with Facebook. Facebook may use cookies, web beacons and other storage technologies to collect and receive data from this website and elsewhere on the internet and use this data to provide measurement services and targeted advertisements. This is subject to the Facebook Data Policy.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

We keep data associated with your purchases for as long as we are legally required to keep them, with a minimum period of ten years. We keep contact form entries and analytics records for a year. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website, we also store the personal information they provide in their user profile indefinitely. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, ordered any items from us or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.